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Mobile Technology Use in Education January 26, 2011

Posted by StrategicGrowth in mobile, Mobile Marketing, The Mobile Marketing Review.
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Recently, on the monthly podcast I co-host, The Mobile Marketing Review, we reviewed the mobile campaign of a U.S. university who had used SMS/Texting to aid incoming freshman in adjusting to campus life.  My co-hosts and I were quite gratified to see mobile marketing technology being used in such a non-traditional way.  The college, The University of Louisville, wasn’t trying to sell them anything – instead, they were trying to provide a service thru a medium that incoming freshman are most actively involved with and most comfortable with.

Personally, while I certainly believe that mobile marketing technology is incredibly important and valuable for increasing company revenue, I also believe it has many other uses that also can be of tremendous value and I’m very glad to see firms (and in this case, universities) starting to embrace those alternative uses of the technology. 

To get a better idea of the ways mobile is being used on today’s college campuses, I did a bit of research.  The results were fascinating!  I saw a wide variety of interesting uses of mobile technology such as:

  • mobile safety alerts
  • class scheduling
  • deadline reminders
  • tuition due reminders
  • campus maps
  • athletic schedules
  • ability to purchases athletic event tickets
  • using cellphone coupons as meal tickets for student meal programs
  • much, much more!

From my work with Michigan-based mobile companies thru the Mobile Technology Association of Michigan and Mobile Monday Michigan, I’m also very aware that college campuses are beginning to embrace mobile as a teaching aid with such uses as:

  • listening to class lectures via podcast instead of, or in addition to, the classroom
  • receiving class assignments via text
  • communicating with professors
  • participating in class forums.

I’m also aware that mobile initiatives in K-12 education are also picking up steam.  A Michigan-based firm, GoKnow Inc. provides educational software for use in the K-12 classroom.  They have been conducting test studies in school systems all over the country for several years, and the results have been astounding – across the board there is typically a 25 – 30% increase in test results from those students who are using the mobile technology learning tools!

I believe the opportunities that mobile technology are providing us to improve education, and the way we conduct business are only now starting to be explored. And I, for one, look forward to a future where every student who wants an education can have access to one because they are able to be provided with an inexpensive mobile device that contains software providing them the tools needed to learn, to communicate with teachers and other students, and offers them opportunities to explore the world.

Wondering How Mobile Marketing Works? Let ‘The Mobile Mavens’ Help! November 15, 2010

Posted by StrategicGrowth in marketing strategies, mobile, Mobile Marketing, The Mobile Marketing Review.
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Have you thought about using Mobile Marketing to promote your business?  Have you wondered how it works, or what your customers will REALLY think about it?

If you’re like a lot of small business owners these days, you’re hearing a lot about Mobile Marketing and wondering if it has any value for you and your business.  You’ve probably heard the Mobile success stories that are all over social media, but that doesn’t really tell you how to mount an effective Mobile campaign does it?

If you’re interested in learning what businesses throughout North America and around the world are doing with Mobile Marketing – and how you can benefit from others’ experience, please join ‘The Mobile Mavens’ on the The Mobile Marketing Review.  From idea conception, to tie-ins with other marketing mediums, to the opt-in messages they’re using and how to make them most effective, as well as the results they’re getting. You can follow ‘The Mobile Mavens’ on each show as they evaluate Mobile campaigns from businesses small and large around the globe, and gain many take-a-ways that you can put to use in your own Mobile campaigns!

And, if you’re already using Mobile Marketing to promote your business, the Mavens are currently on the search for their next featured campaign to review.  If you would like your company’s Mobile campaign to be considered for inclusion on the show be sure to submit it to the The Mobile Marketing Review.

‘The Mobile Marketing Review’ Goes LIVE! October 26, 2010

Posted by StrategicGrowth in local marketing strategies, marketing strategies, mobile, Mobile Marketing, Strategic Growth Concepts, The Mobile Marketing Review.
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As a member of ‘The Mobile Mavens’ on The Mobile Marketing Review, I am happy to say that the first broadcast of our show is now LIVE!  And I think you’ll agree that it’s full of useful content and interesting insights from ‘The Mobile Mavens’, Kim Dushinski (author of The Mobile Marketing Handbook), Peggy Anne Salz (publisher of the Top 50 technology blog, mSearchGroove), and myself, Linda Daichendt (CEO, Strategic Growth Concepts; Founder, Mobile Technology Association of Michigan; and Co-founder, Mobile Monday Michigan).

The show begins with our ‘Under the Radar’ segment which will be a standard part of every broadcast.  In this show’s ‘Under the Radar’ we explore a recent Mobile study by Adobe entitled, Adobe Mobile Experience Survey: What Users Want from Media, Finance, Travel & Shopping which was published earlier this month.

The Adobe study contains some interesting findings, but what really drew my attention was the final conclusion and recommendation, “As the pace of smartphone adoption quickens globally, businesses have to be invested in the channel and move beyond the planning stages to start executing and gain some learnings on how users are interacting with the mobile channel.”  My take on that, “it’s time to get out of the kiddie pool, and jump into the ocean and start swimming!”  The bottom line is, you can study Mobile Marketing all you want, and you can read every expert opinion you can find, but you’re never going to figure out how it really works until you start implementing a campaign!  Sure, your business may make some mistakes – just like you’ve probably done with every other medium you’ve ever used.  But every time you use it, you’ll do it with a bit more insight, a bit more education; and therefore, each time you do it, it will be more successful.

And that’s what the company who produced our first evaluated Mobile campaign found out!  We explored a North American campaign by Arby’s which promoted their RoastBurger sandwich.  The company’s goal in implementing this first campaign was to develop local databases that could be used by their individual franchises for re-marketing efforts going forward.  Our research indicated that they incorporated TV, print, public relations, and in-store signage / collateral.  This first effort helped them build 172 local databases as a result of 89%+ response rates to the various media.  Now, the local markets are taking advantage of those Mobile databases to continue  Mobile Marketing efforts in their communities.  The Arby’s campaign appeared to be well-thought-out and fully-integrated into an overall marketing strategy for the chain – signs of a firm doing Mobile Marketing the “right” way.

However, the power of Mobile Marketing will really shine thru once the medium is fully embraced by small businesses.  It’s all well and good that the large chains and corporations are utilizing Mobile – and those firms always tend to be the early adopters – but the story is yet to be written with regard to small business.  I, for one, am quite confident that small businesses who learn the proper way to engage in Mobile Marketing will find it an extremely valuable, cost-effective tool for marketing their businesses.

To showcase that, we at The Mobile Marketing Review are anxious to review campaigns on the show that have been submitted by small businesses and/or the mobile platforms they utilized to implement their campaigns.  Therefore, we encourage firms that have taken their ‘first stab’ at Mobile to go to our website and submit their campaign information to us.  Give us the opportunity to review your campaign so that we can help you, and other small businesses, improve the benefits you obtain from using Mobile Marketing.

And since my fellow ‘Mobile Mavens’ and I have all discovered a shared affinity for Star Trek (and we wonder if that has anything to do with our shared love of Mobile Technology!), I’ll close with a wish for all who follow this blog and will be following The Mobile Marketing Review that is a greeting from Star Trek, “Live long and prosper” in growing your business with Mobile!

‘The Mobile Marketing Review’ Gets Ready to ‘Hit the Air’ October 20, 2010

Posted by StrategicGrowth in marketing strategies, mobile, Mobile Marketing, Strategic Growth Concepts, The Mobile Marketing Review.
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In my work with small and mid-sized businesses and advertising agencies, I am often asked, “what makes for a good mobile marketing campaign” and “how do I know what consumers will react to on mobile”.  As a result, for some time I’ve been considering a variety of ways to provide small and mid-sized firms with an easy way to obtain this information.  Now I’ve found the right solution!

I have recently joined forces with two mobile industry power-houses, Kim Dushinski (author of The Mobile Marketing Handbook) and Peggy Anne Salz (publisher and chief analyst for the Top 50 technical blog, mSearchGroove) in producing a regular podcast for the mobile industry. Entitled, ‘The Mobile Marketing Review‘, this forum will provide us the opportunity to share our collective experience; educate the industry, business owners and marketers, and agencies who are interested in bringing mobile to their clients; and to help communicate the best practices that are part of working with mobile.

Taking the name, The Mobile Mavens, we will launch The Mobile Marketing Review podcast series on Tuesday (October 26th ).

On our new website (dedicated to the news and views around our new series) we offer companies the opportunity to submit their mobile marketing and advertising campaigns (via this form) for our consideration.

Each month we will use our podcast as a platform to review a selection of the mobile campaigns that are submitted to us, and provide our expert analysis on how well the campaigns achieved their objectives (and served the interests of the most important stakeholders: consumers).

We kick off the first podcast in the series with an in-depth look at a recent mobile/cross-media campaign to promote Arby’s Roastburger sandwich. The campaign, which was developed by Hipcricket, is also a finalist in the Mobile Marketing Association (MMA) Awards North America product launch category.

Moving forward, we are eager to receive campaigns from small businesses, local brands and emerging markets.

We would like to encourage brands and agencies everywhere to submit your mobile marketing campaign via this form. It’s your chance to know how your campaign really stacks up and (hopefully) learn ways to generate positive results for your company, and valuable content and experiences for your consumers.

Meantime, check out the web/mobile site and follow Kim, Peggy and myself on Twitter (@MobileMktgRview).