Franchises Can Use Latest Technology to Increase System Growth & Decrease Costs with Virtual Events January 22, 2010
Posted by StrategicGrowth in Strategic Growth Concepts, Virtual Technology, marketing strategies.Tags: franchise industry, FranchisEssentials, franchising, Inc., Linda Daichendt, marketing, Paul Segreto, Strategic Growth Concepts, virtual event technology, virtual events, Virtual Franchise Events
add a comment
Virtual events combine various configurations of the latest technologies in webcasting, online chats, video streaming, webinars, social media and avatar graphics to provide elements such as speeches, Q&A, seminars, distribution of literature, interactive social ‘gatherings’ and/or exhibitor booths – all without ever leaving your desk or home to participate in an event that could be worldwide in scope.
This technology is now being made available to the franchise industry via a FREE webinar entitled, An Introduction to Virtual Franchise Events, scheduled to take place on Thursday, January 28th at 2:00 p.m. EST, where the franchise community will have an opportunity to learn the many ways that virtual franchise events can aid their bottom line. Click HERE to learn more about this webinar and virtual events, and HERE to register for the webinar. This event is a production of Virtual Franchise Events, Inc., a joint venture of franchisEssentials and Strategic Growth Concepts.
Commit to the Use of Mobile Marketing Instead of ‘Testing’ It January 16, 2010
Posted by StrategicGrowth in Mobile Marketing, Strategic Growth Concepts, marketing strategies, mobile.Tags: advertising, Cory Treffiletti, marketing, marketing strategies, mobile advertising, mobile commerce, Mobile Marketing, mobile marketing technology, mobile media, mobile testing, mobile websites, Strategic Growth Concepts, text messaging
1 comment so far
Those of you who are regular readers of this blog know that we are very strong proponents of Mobile Marketing technology and incorporating that technology into your marketing mix. We also believe that 2010 is likely to be the ‘breakout year’ for Mobile Marketing, and that those who previously hadn’t even considered incorporating it into their marketing strategies will now become frequent users of the medium.
Given the dominant role that Mobile is likely to play in the marketing efforts of businesses large and small this year, we feel it is important that marketers have an understanding of the best approach to take and how it may best be applied within their firm’s marketing plans. Therefore, we felt it an excellent idea to share with you this essay by Cory Treffiletti which recently appeared in MediaPost’s ‘OnlineSpin’. We urge you to review Cory’s recommendations and consider how best to apply them to your firm.
_____________________________________________________
Commit To Mobile Instead Of ‘Testing’
By Cory Treffiletti
Do you have a mobile strategy, or are you just winging it?
Participating in the mobile landscape is like any relationship: to be effective, you have to know what you want going into it. You have to be willing to commit and to compromise in order to have success.
Mobile is growing in importance; the recent acquisitions by Google and Apple of mobile ad networks, as well as the recent announcement of the Google Nexus One, demonstrates that fact. The problem is that too many people come at it from the wrong perspective. Mobile is first and foremost a communications vehicle, and the smart marketers are the ones that are using it in that way. Mobile is built on apps and ads, but all these do is provide an easier means of expanding the communication between a brand and the consumer.
Mobile should be used as a support and extension vehicle for other media campaigns by embracing that communications role. It is not something to be planned in a vacuum, because it doesn’t perform well as a stand-alone effort. The ads in the mobile space are too small and un-engaging, and the applications that some companies develop are always an extension of an application from somewhere else. Customer service apps are an extension of traditional customer service. Mobile Web sites are a repurposing of existing content. No brand would begin with the mobile platform as its primary means of interacting with the consumer, because the reach and the experience are too limited. Mobile is rather a medium that is well used for continuing a conversation that was started somewhere else.
I get calls day in and day out from mobile providers that want us to spend money on their platform, but they are typically pitching first and listening second, which does a disservice to the mobile category because it is not building on the strength of the medium. Mobile is a means of extending the conversation and going beyond the browser, the printed page or the television commercial. By integrating a mobile component for follow-up, you can provide a measurement element for other campaigns. Text messaging can be used for additional information. Mobile search can be used to get information on the fly. Location-based services can provide similar efforts.
Even mobile ads that refer to a holistic campaign launched in another medium can reinforce messaging and convert consumers into consideration (especially when factored in with mobile offers that reach the consumer closer to the point of purchase). All of these elements provide follow-up that may not have existed before.
To do mobile right, you need to be proactive and plan out the goals for your campaign, and you need to integrate it into your entire effort. Don’t plan mobile as a “test” buy in your media plan, because it will be just like “testing” a relationship. If you don’t commit to a relationship, it can’t work. You can build a beautiful application but if you don’t promote it and integrate it into your overall effort, it will fail.
If you’re going to commit to a mobile integration in your efforts, be willing to compromise. You have to work within the parameters of where the industry is now, not plan for where it will be in a year. Your audience may not be at the forefront of technology yet — not ready for apps as advanced as you may want to try — but you have to respect them where they are (plus the industry changes so rapidly that you may not be correct on your bets). So reach out to your audience, get them interested, and then take them where you want to go.
And for the people selling mobile these days, please set your expectations properly. Yours is not a quick sell, because you need to sell into existing campaigns. Your ideas cannot be planned in a vacuum or you will not succeed. Be sure to do your homework and have a strategy from your side as well.
Strategic planning from both sides will lead to easier successes down the line. Don’t you agree?
Cory is president and managing partner for Catalyst SF. Contact him here.
Trade Show Mobile Marketing Strategy Leads to a “Jackpot” of Leads January 12, 2010
Posted by StrategicGrowth in Mobile Marketing, Strategic Growth Concepts, mobile.Tags: advertising, case studies, cellular phones, David Reed, iPod, marketing, mobile advertising, mobile commerce, mobile phones, ROI, small business, Strategic Growth Concepts, trade show leads, trade shows, VM Direct
2 comments
As someone who blogs regularly on the topics of small business, marketing, using new technology in marketing and mobile marketing specifically, I am always on the lookout for examples of businesses that are using technology to great advantage in marketing their firms so our readers can learn from them. Recently, I came across an excellent example being used by David Reed of VM Direct that I wanted to share with you. David has taken the concept of trade show participation to the next level to insure that he maximizes the trade show ROI for his firm. Please read David’s story below and let us know in the comments if this or a similar idea might work for your firm.
Collect leads at trade shows like hitting a jackpot in Vegas.
I went to an auctioneers convention in Denver Colorado earlier this month. I set up my little booth along with everyone else. And I notice that they’re laying out their pens with their company logos on them. Or whatever vendor fodder they are trying to catch the consumer’s attention with. They are setting out their fish bowls to gather business cards. Or setting out their pad of paper so individuals can leave their information with them. Etc…Etc…Typical tradeshow stuff.
And I watch while the auctioneers take their pens, put their business cards in the fish bowls, and don’t talk to these people at all. Not a care in the world as to why they are there.
And then there is me. Promoting an internet marketing system. I had purchased 2 i-Pods to give away at 10 am and 2pm. No pens. No fish bowl. Just a sign that said be here at 10 am and 2 pm for your chance to win an i-Pod. Funny thing is that I probably spent less on those 2 i-Pods as they did on the pens and stuff they were giving away. So 10 am rolls around. I have my system set up. Every one is gathering around because WOW a FREE i-Pod. I pull out my sign that says, “TEXT (my keyword, leaving this out for this post) (your e-mail address) to 69302 for your chance to win an i-Pod.” I start the Jeapordy theme song on my laptop and told them “GO”. To see everyone scramble for their phones was quite humorous. My phone is going crazy because I get a TEXT everytime someone subscribes. My e-mail client is going crazy because I get an e-mail everytime someone subscribes. And they are getting my business card delivered to their inbox because that is the autoresponder I had set up. Those with smartphones are getting my autoresponse business card in their e-mail and accessing it right away. Was kind of mass chaos there for a moment until the theme song stopped. I already decided that the 12th person at 10 am was getting the i-Pod. So I look at my phone, count 12 down and called that individual’s name. They were totally amazed that the system was automated like that. Then they were interested in what I was selling. I spent the rest of the afternoon talking to customers and the other vendors that had set up shop for the day. Word got around and 2 pm was just as crazy.
I collected 198 leads that day. Sold 38 retail accounts. Continue to e-mail campaign the others. And didn’t have to go home with my fish bowl and manually input those contacts into my e-mail marketing system. All for the cost of 2 i-Pods.
____________________________________________________________
Should you be interested in learning more about mobile marketing and how it can help grow your business, please review the mobile section of our website, additional mobile marketing articles within this blog, or contact us directly via the website or email at info@strategicgrowthconcepts.com for a FREE initial consultation.
3 Local Marketing Initiatives with Higher ROIs November 20, 2009
Posted by StrategicGrowth in Strategic Growth Concepts, Web 2.0, marketing strategies.Tags: advertising, geographic targeting, Google local, local store marketing, marketing strategies, marketing tools, small business, small business owners, Strategic Growth Concepts, Web 2.0, Yahoo local, Yelp
2 comments
With most small businesses today seeking every low or no-cost marketing option they can find to promote their products and services, the publishers of this blog are constantly in search of information about new resources that can help. As we have discussed in many previous articles, many Web 2.0 options abound to help businesses promote themselves, but most are unable to concentrate your firm’s efforts on your specific geographic area – at least not easily. However, the following tools are ideal for promoting your business within your specific geographic region to insure that those potential customers closest to you are well aware of your existance and what you have to offer.
Take advantage of these tools that any small business can use to promote your business within your local community.
____________________________________________________________
Forget the Phonebook: 3 Local Marketing Initiatives with Higher ROIs
Gregory Go (Wise Bread), Nov 12, 2009 -
The phonebook is so 1998. Few people use it anymore, and yet in an ironic twist, advertising in the phonebook has become more expensive as telcos try to boost revenues. Don’t play their game.
Boost the ROI of your advertising budget by switching your local marketing focus to the following 3 websites.
The basic strategy for each of the following options is two-fold:
- The first step — making sure you are listed and have accurate info — is free for all three of the following sites. It’s equivalent to making sure your phone number and address is accurate in the free, basic listing in the phonebook.
- The second step — buying advertising — is equivalent to buying an ad in the phonebook. Versus the phonebook, you’ll get more reach and better tracking data, which helps ensure you maximize your local advertising ROI.
1. Yelp!
Yelp is the premier review site for local businesses. Consumers love it because it lets them easily share their thoughts on local service providers and retail outlets, and in return, get honest reviews of local businesses from their peers. Businesses love Yelp — honest, reputable businesses, at least — because businesses that receive positive reviews see dramatic increases in referral customers.
Start here.
Step 1: Control Your Listing (and Get Stats)
Yelp provides business owners that have “unlocked” their pages with lots of value-added features including messaging options (eg., post offers and announcements, reply to reviewers) and stats on how many people have viewed your business page. Check out this page for a screenshot of the business dashboard you’ll have access to as the owner of the business.
The biggest benefit of taking control of your Yelp page is being able to highlight positive reviews of your business and/or responding to reviewers privately. However, don’t think that just because Yelp is willing to take your money that it means they will take down negative reviews of your business. They won’t, unless it violates review guidelines (eg., contains racial slurs or is second-hand information). As a good business owner, you should take comfort in this policy, because it means your less scrupulous competitors won’t be able to hide their shady practices for long.
Step 2: Buy Advertising
Yelp offers two advertising options for increasing your exposure:
- Top placement in search results.
- Showcasing your business on a similar business’ page.
You can see screenshots of both options here. Pricing varies based on your city, business category, and number of impressions you want to buy. You can talk details and pricing with a Yelp sales representative by filling out this form and waiting for a callback.
2. Google Local
Start here.
When consumers search for a local business or a local service (eg., “thai food”, “dry cleaner”) on Google, a small map and some business results appear at the top of the search results (screenshot). Additionally, you get a business details page that can contain information like your phone number, email address, store hours, accepted payment types, photos and videos, and service or product categories (screenshot).
Step 1: Take Control of Your Listing (and Get Stats)
Adding business details and creating coupons is completely free on Google. Start by claiming your business at Google’s Local Business Center. Once you’ve verified your ownership, you can start adding details and creating coupons that will appear on your business details page.
Here’s where Google Local become more exciting than the phonebook. On your Google local business dashboard (screenshot), you can see what search phrases people are typing in to find your business and where those searchers are located on a map (abstracted to a zip code level to protect searchers’ privacy).
Click here for more information on Google’s Local Business Center features.
Step 2A: Buy AdWords Ads
AdWords is the program where advertisers bid on search keywords and have their links appear next to or on top of search results. While the AdWords program is not specifically geared towards a local market, as an advertiser, you can limit where your ad appears based on the searcher’s location.
You buy AdWords ads by bidding on how much you’re willing to pay for clicks on your ad. Your ads appear on search results for your targeted keywords (ie., phrases people type into the search box). The more popular keywords (eg., “thai food”) will cost more per click than more obscure keywords (eg., “pad thai”).
Balancing the cost per click versus the popularity (reach) of keywords is what makes AdWords advertising a bit tricky. It does take quite a bit of management to maximize your ROI. Fortunately, Google allows you to set spending limits so you don’t blow your monthly budget, and offers plenty of tools and resources to help you manage your AdWords campaigns.
Managing an AdWords campaign is beyond the scope of this article, but here are some resources to get you started:
- AdWords homepage – for getting started information
- AdWords official blog – for the latest news and tips
- AdWords for Dummies book
Step 2B: Buy Local Ad Listings
These are a new type of ads Google is selling specifically for local businesses. They are currently available only in San Fransisco and San Diego. To get a notice when they are rolled out to your area, fill out this form.
The difference between Local Ad Listings and AdWords is that you don’t have to bid for keywords or do any fancy campaign management. Google charges a flat monthly rate for these ads, and shows them on local searches at the top of search results (screenshot) and in Google Maps (screenshot).
The rate depends on your city and business category. Rates are offered after you’ve claimed your small business listing in step 1. Once you’ve claimed your local business and Google has rolled out these ads to your city, you will see a new “Ads” tab in your business dashboard.
An advantage of the Local Ad Listing — in addition to having your business appear prominently on related searches — is the call tracking. When someone calls the phone number listed on your Local Ad Listing, the call is forwarded to regular phone number, and when you pick up, you will hear a short “this call is from Google” message. Counting up the number of calls you receive from your local Google ad, you can then determine if the monthly fee is worth the number of new leads you receive.
3. Yahoo Local
Start here.
Step 1: Claim or create your Yahoo Local listing
Just like Yelp and Google Local, you can claim your Yahoo Local business listing for free. Claiming or creating the listing will allow you to enter additional information and keep your business details up-to-date.
The first step is to create a Yahoo login. If you already have a Yahoo email address, you can use that login account to manage your local business listing. If you already have a Yahoo account, login to your account. If you don’t already have one, you can sign up for a Yahoo account here (it’s free).
Start by doing a search for your business at Yahoo Local. If your business already has a listing, click on the “edit info” link on the details page. Your business will then be linked to your Yahoo account, and when you go to listings.local.yahoo.com, you can click on the “Local Listings Account Center” link in the upper right hand corner to see all your business listings.
If your business is not yet listed, go to listings.local.yahoo.com and click on the “Sign Up” button. You will be presented with a form to fill out your business details like address, phone number, service description, and hours of operation.
For more information about Yahoo Local Listings, check out the help page for Yahoo Local Listings or visit the start page for Yahoo Local Listings.
Step 2: Upgrade to an Enhanced or Featured Listing
And just like the other options, Yahoo offers premium listings that you can purchase to give your business more prominence. Yahoo Local offers two levels of premium listings: Enhanced or Featured.
An Enhanced Listing costs $9.95 per month. You get to add up to 10 photos, a longer description of your business, and stats on how often people see and click on your listing.
A Featured Listing puts your business in the sponsored results section of Yahoo search results. Pricing ranges from $15-$300 per month depending on the size of your city and demand for your service. Click here to view current pricing details.
Check out this page for a comparison of features for the Basic, Enhanced, and Featured Listings.
Email Marketing @ Mail Chimp Goes Forever Free September 27, 2009
Posted by StrategicGrowth in Web 2.0, email marketing.Tags: advertising, email, email marketing, Forever Free pricing plan, MailChimp, marketing, small business, Strategic Growth Concepts, Web 2.0
9 comments
Those looking for cost-effective ways to market your business can now take advantage of one of the leading email marketing service providers thanks to the following recent announcement. Now small business has no excuse for a lack of marketing to their customers.
____________________________________________________________
Email marketing service provider MailChimp made its service pretty much irresistible as the company announced the introduction of its “Forever Free pricing plan”.
The new service level allows subscribers to send up to 500 emails per campaign and 3,000 emails per month at no cost. That’s not a misprint folks – that’s a fact.
“We’ve always seen email first as a publishing tool and second as a marketing tool,” said Ben Chestnut, Co-Founder of MailChimp. “We’re aiming to empower smaller groups like artists, musicians, nonprofits, small businesses and hand-crafters to communicate effectively at no cost. That’s why we’re calling this Power to the People. We want to give everyone all the tools they need to send professional, permission-based email campaigns.”
The power of email marketing is well documented. If you’re not currently leveraging email as a marketing channel, this should act as good incentive to give it a try.
Virtual Events Episode of ‘Strategic Growth Concepts for Small Business’ Now Available August 25, 2009
Posted by StrategicGrowth in Strategic Growth Concepts, Virtual Technology.Tags: BlogTalkRadio, Internet, marketing, podcasting, small business, small business lead generation, small business owners, Strategic Growth Concepts, Strategic Growth Concepts for Small Business, virtual event technology, virtual events, virtual trade shows
1 comment so far
Today’s epidose of ‘Strategic Growth Concepts for Small Business’ focusing on Virtual Events for Small Business Lead Generation is now available for download by clicking HERE.
This episode contains excellent information regarding Virtual Events:
- What are they?
- How businesses are leveraging virtual events technology to stay in better contact with existing customers and obtain new ones
- What steps should a small business take to get started with virtual events marketing?
- What costs are involved in using virtual events, and is the technology something that small entrepreneurial companies can afford to use?
- What skills are required to host a virtual event?
- and much, much more!
Be sure to download this podcast if your firm is seeking efficient, cost-effective ways of growing your business – without ever leaving the premises!
Virtual Events Can Generate Leads for Small Business August 23, 2009
Posted by StrategicGrowth in Strategic Growth Concepts, Virtual Technology, Web 2.0.Tags: 6Connex, BlogTalkRadio, Brent Arslaner, Cece Salomon-Lee, InXpo, Kevin Carbone, Linda Daichendt, marketing, small business, Strategic Growth Concepts, Strategic Growth Concepts for Small Business, Unisfair, virtual events, virtual trade shows, Web 2.0
6 comments
Trade shows – you know what they are, a major element in business development and networking. Whether they be community events sponsored by the local chamber of commerce, or national events sponsored by a national professional or trade association; any business attempting to gain new customers is going to participate in some sort of trade show(s) at some point in time.
Some companies feel it’s imperative to have a booth, others want to attend the educational seminars (or present at them), still others prefer to ‘make the rounds’ and do extensive networking. One thing they all have in common is cost, including: booth rental, display development, staffing, travel costs such as hotel & airlines, and all the materials to distribute – frankly the list can be endless. According to Tradeshow Week magazine, mid-to-large size companies spend about $550,000 every year participating in the standard physical trade shows, with an average cost per show sometimes as high as $100,000 for the larger companies. Small entrepreneurial companies can easily spend in the range of $50,000 per year.
And recent studies have shown – not necessarily productive enough to be worth all that time and expense, particularly in today’s economy.
So what options does a small business have? It turns out, more than you might think! Welcome to the world of VIRTUAL TRADE SHOWS.
As part of Strategic Growth Concepts on-going education series for small business owners, the firm is focusing the next episode of their BlogTalkRadio program, Strategic Growth Concepts for Small Business, on Virtual Trade Shows/Expos/Conventions. Read complete News Release HERE.
This new technology enables small businesses to engage with current customers and find new ones in a highly cost-effective and efficient manner without ever leaving their desk.
We’ll provide a panel of industry experts including :
- Kevin Carbone, CEO of 6Connex;
- Brent Arslaner, VP of Channels at Unisfair; and
- Cece Salomon-Lee, Director of Marketing at InXpo
to educate us on how virtual events work, what they cost, how to maximize their benefit, who’s using them, and how your company can get involved. Learn how your small business can put this technology to work for your company!
Those interested in learning about this new technology can listen to the show live on Tuesday, August 25th at 2:30 p.m. EDT by calling (347) 215-6955, or they can download a podcast of the show at their convenience by accessing the show’s website at http://www.blogtalkradio.com/StrategicGrowthConcepts .
















